Frequently Asked Questions
Find information about registration, sessions, sponsorships and more.
General Information
When and where does the Post-Purchase Forum take place?
The Post-Purchase Forum is Thursday, October 15, 2026.
It takes place at Tapestry HQ:
10 Hudson Yards, NY, NY.
Who should attend?
The Post-Purchase Forum is built for retail and ecommerce marketing leaders who want the how — practitioners at scaled retail and DTC brands, not solution providers or agencies.
Is breakfast/lunch provided?
Yes. Every ticket includes catered breakfast and lunch.
Is there a dress code?
Business casual.
Is there a hotel block for the event?
There is not a hotel block, but we have hotel recommendations with the CommerceNext seal of approval! Check them out here.
Registration & Pricing
How much does it cost to attend?
$200 discounted pricing ends September 15th.
Is there a group or team rate?
Yes
How do I register?
Register here. You’ll get a confirmation email right away, with reception and dinner details following closer to the event.
I can no longer attend. Can I get a refund or transfer my ticket?
Tickets are transferable to a colleague or refundable up until 7 days before the event. After that point, no refunds or transfers will be available.
The Experience
How many people attend?
The Post-Purchase Forum is intentionally small and closed-door — this is not a large expo-hall event. There will be approximately 150 senior retail executives in attendance.
What's the format — keynotes, workshops, panels?
A mix of keynotes, tactical workshops, and candid panel conversations built around real case studies rather than theory.
Where can I find the full agenda?
Our agenda is here.
Will session content be available after the event?
No — sessions are not recorded, and content is not made available afterward. The Forum is a live, in-room experience only.
Do you accommodate dietary restrictions or accessibility needs?
Yes. You’ll be able to note dietary restrictions and accessibility needs during registration, and our team will follow up directly.
Sponsors & Media
Is there a sponsorship opportunity?
Yes. Reach out to our team here for sponsor packages.
Can press attend?
Media passes are not offered for the Post-Purchase Forum.
Still Have Questions?
Email registration@commercenext.com and our team will get back to you within 2 business days.